Organizational Development

01

STRATEGIC PLANNING

Charting a course and communicating it to stakeholders is the essence of an effective plan. Our team helps organizations build plans that are rooted in the values, vision, mission, and brand position of the organization, are action oriented, and contain measures of success.

02

HIRING AND ASSESSMENT

The best way to build your team is to hire the right person. Most often, organizations are limited to credentials and track record, which can be misleading and not a true reflection of the individual’s capabilities. Our formal axiology tool accurately measures an individual’s true competencies for leadership, management, sales, and customer service.

The tool has been vetted by psychometricians at leading universities, field tested, and proven continuously for nearly five decades. It blends science, mathematical theory, and psychology to provide a clear, practical view of how people process their work, accurately measuring their strengths and risks. Our clients call it “uncannily accurate.”

We also use the formal axiology tool to help executives build their existing teams, providing them with insight on how to coach employees. And we use it in team building workshops to help team members understand how to work productively with one another.

03

SEARCH

Our approach to search begins with understanding an organization’s culture and expectations. Building upon that, we help organizations understand market forces and competitive compensation for their region. We prefer to work with a search committee, though that’s not a requirement.

We handle every detail from the position specification to the outreach, to creating a qualification tool, to providing analysis of candidates for the organization. We use our formal axiology assessment tool with the most promising candidates and provide a comparative analysis to the client.

We facilitate the interview process and develop behavioral questions customized for each candidate based on the results of our comparative assessment. Once we identify the finalist, we assist with the salary negotiation and provide up to three months of onboarding support, acting as a liaison between the organization and the new hire.

04

STAFFING AND TEAM BUILDING

Hiring the right people with the right skills and attitudes is critical for organizational success. Building cohesive teams is just as important. We work with organizations to build strong teams of competent people who are effective and loyal.

05

MEASURES AND OUTCOMES MANAGEMENT

Metrics that measure success are becoming more important as organizations are held accountable by stakeholders to articulate their success. Our team helps organizations craft measurable outcomes that link to the mission and program aspirations—satisfying reporting needs with substantive documented outcomes.

06

BRANDING AND IDENTITY

These powerfully affect an organization’s ability to succeed in a competitive environment. We help organizations clearly articulate and fine tune who they are—from the values in which they are rooted through the way in which they differentiate themselves in the communities they serve.

07

WORK PLANS

Employee performance—people doing the right things in the right way—is one of the most sensitive areas of management. James Mueller & Associates has a process that focuses on measurable outcomes and key tasks while integrating managers’ expectations with employee aspirations. Our team works with employees and their managers to craft work plans that satisfy expectations, improve employee satisfaction, and reduce year-end performance assessment anxiety.

08

PROJECT MANAGEMENT

In today’s complex organizational environment, project initiatives span across traditional departmental boundaries and touch an array of stakeholders who are invested in the outcomes. To succeed, it requires clearly articulated expectations and clear communications. Our team provides project network diagramming and project management services led by a certified project manager with over 25 years of experience.

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